Stc4d Privacy Policy — Malaysian User Data Protection
This Privacy Policy explains how stc4d collects, uses, stores, and protects your personal information. We are committed to ensuring the privacy of Malaysian users is respected and safeguarded at all times.
Information We Collect
When you register and use the stc4d platform, we collect various types of information necessary to provide a secure, quality service to users in Malaysia.
Account Information
- Full name, registered email address, and phone number.
- Date of birth for age verification purposes (minimum age 18).
- National ID number (MyKad or passport) for KYC verification.
- Username and password in encrypted form.
Device & Browser Information
- Device type, operating system, and browser version in use.
- IP address and general location data (state or city) for security purposes.
- Usage data such as pages visited, session duration, and in-platform actions.
Payment Information
- Bank account or e-wallet details used for deposits and withdrawals in Malaysian Ringgit (RM).
- Deposit and withdrawal transaction history for record-keeping and compliance.
- Stc4d does not store credit or debit card numbers directly — all transactions are processed through recognised payment gateways.
Purpose of Information Use
Information collected by stc4d is used solely for the following purposes and will not be used for any other purpose without your consent:
- Account management — to create, verify, and maintain user accounts.
- Transaction processing — to process deposits and withdrawals in MYR accurately and securely.
- Platform security — to detect and prevent fraudulent activity, money laundering, or unauthorised access.
- Customer support — to enable the stc4d support team to assist users effectively with any enquiries or issues.
- Service improvement — to analyse usage patterns and improve the user experience on the platform.
- Legal compliance — to comply with applicable legal and regulatory requirements in Malaysia.
Cookies & Tracking
Stc4d uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly.
We use three types of cookies:
- Essential Cookies — required for core platform functions such as login sessions and security. These cookies cannot be disabled.
- Performance cookies — collects anonymous information on how users interact with the platform to help us improve our services.
- Preference cookies — stores user preferences such as language and display settings for a smoother experience.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the stc4d platform.
Privacy Policy Contents
- 1. Information Collected
- 2. Purpose of Use
- 3. Cookies & Tracking
- 4. Retention & Security
- 5. Sharing with Third Parties
- 6. User Rights & Contact Us
Data Retention, Security & Third-Party Sharing
Stc4d uses SSL (Secure Socket Layer) encryption to protect all data transmitted between users' devices and our servers. Passwords are stored in encrypted form using strong hashing algorithms and cannot be read by any party, including our internal team.
User personal data is stored on servers protected by both physical and digital security measures. Access to user data is restricted to authorised personnel only, and solely when required for service or compliance purposes.
Stc4d retains user data for as long as an account remains active or as required for legitimate business purposes and legal compliance. When data is no longer needed, it will be securely deleted or anonymised.
Stc4d does not sell, rent, or share user personal information with third parties for marketing or commercial purposes. However, we may share necessary information in the following limited circumstances:
- Service providers — authorised third-party payment gateways for processing transactions in MYR. These providers are bound by strict confidentiality agreements.
- Legal authorities — where required by law, court order, or an investigation by Malaysian authorities.
- Fraud prevention — with partners who assist in detecting and preventing illegal activity that threatens platform security.
All data sharing is carried out with adequate safeguards and only to the extent necessary for the stated purpose.
User Rights Over Personal Data
As a stc4d user in Malaysia, you have the following rights regarding your personal data, in accordance with the Personal Data Protection Act 2010 (PDPA).
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email. We will respond within a reasonable timeframe and may require identity verification before disclosing any information.
If you find that the personal information we hold is inaccurate or out of date, you may request a correction. Some details can be updated directly through your stc4d account settings, while other changes require verification by our support team.
You may request the deletion of your account and personal data. Please note that we may need to retain certain data for the period required by law (e.g. financial transaction records) even after a deletion request is received.
Where data processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the validity of any processing carried out prior to that point.
Stc4d reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements.
Any significant changes will be communicated to users via their registered email or through an in-platform notice on stc4d. The last updated date is displayed at the top of this page. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Your Privacy, Our Priority
For any enquiries regarding this Privacy Policy or how we handle your personal data, contact the stc4d support team at [email protected] or visit our FAQ page.
Note: This Privacy Policy applies to all stc4d platform users in Malaysia. The last updated date is 2026. For specific enquiries regarding your data privacy, please contact us at [email protected]. All privacy-related communications will be handled within reasonable working hours.